Remindr
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Terms of Service

Effective date: 27 August 2026 · Last updated: 27 August 2026

1. Who we are, and your agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of the Remindr mobile application and related services (collectively, the “Service”) operated by Remindr, of Turkey (“we”, “us”, or “our”.

By creating an account, signing in, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. What Remindr is and what it is not

Remindr is a mobile application that helps you manage personal reminders, daily tasks, patient and animal profiles, medication schedules (including dosage, frequency, stock, and refill tracking), and related notifications or device alarms. The in-app About screen describes reminders, patients, and tasks as core features.

Remindr is a productivity and care-coordination tool. It is not a medical device, healthcare provider, pharmacy, or emergency service. It does not diagnose, treat, or prescribe. See Section 9.

The Service is currently offered free of charge. We do not operate in-app purchases, subscriptions, or billing flows in the application code.

3. Eligibility

You must be at least 12 years old and have the legal capacity to enter a binding contract in your jurisdiction to use the Service.

The Service allows you to store information about other people you care for (for example, patient name, relationship, and date of birth). You represent that you have a lawful basis to enter and store that information for example, you are the individual, their parent or legal guardian, or an authorized caregiver.

The Service is available to individuals who are 12 years of age or older. Individuals under the age of 12 may not use the Service.

4. Your account

4.1 Registration and sign-in

You may create an account with email and password, or sign in with Google or Apple where available on your device.

Account data may include first name, last name, email, phone, date of birth, avatar, and authentication provider identifiers.

4.2 Credentials and identifiers

Each account receives a unique ulid identifier used in API requests. API access uses a Laravel Sanctum bearer token stored in Expo Secure Store on your device.

Unless you enable a “remember me” option on supported clients, tokens expire after approximately one day; with “remember”, approximately one month.

4.3 Your responsibilities

  • Provide accurate registration information and keep it up to date.
  • Keep your password and device secure. You are responsible for activity under your account.
  • Do not share your account credentials with others.
  • Notify us promptly at remindrsupport@gmail.com if you suspect unauthorized access.

4.4 Password reset

Password reset uses a code sent by email.

5. Your content and health-related data

5.1 What you submit

You may submit content including reminder titles and notes; task descriptions; patient names, relationships, dates of birth, and avatar emoji; medication names, dosages, schedules, stock quantities, dose logs, and refill logs; optional profile and feedback images; and bug-report descriptions.

5.2 Ownership

You retain ownership of content you submit. You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, and display your content solely to operate, maintain, secure, and improve the Service for example, to sync reminders across your devices, deliver notifications, and respond to support requests.

5.3 Your representations

You represent that you have the rights to submit your content and that it does not violate applicable law or third-party rights. Do not submit content you are not authorized to store (especially health information about others).

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems.
  • Reverse engineer, decompile, or scrape the Service except where permitted by law.
  • Upload malware, spam, or abusive content through feedback or image uploads.
  • Interfere with or disrupt the Service, including by overloading API endpoints.
  • Misrepresent your identity or your relationship to any patient profile you create.
  • Use the Service as a substitute for professional medical advice or emergency response.

We may enforce technical limits (for example, API validation and authentication) on the Service.

7. Fees

The Service is currently provided free of charge. We reserve the right to introduce paid features or subscriptions in the future. If we do, we will provide notice and, where required, obtain your consent before charging you. No billing or subscription code is present in the current application.

8. Third-party services

The Service relies on third-party services that have their own terms and privacy policies, including but not limited to:

  • Google Sign-In authentication.
  • Apple Sign-In authentication on supported Apple devices.
  • Expo / React Native platform services app framework, secure storage, image picker, notifications.
  • Expo Push Notification Service device push tokens and cross-device alarm sync messages.
  • Operating-system notification and alarm services local notifications and, on supported devices, AlarmKit (iOS) or full-screen alarm UI (Android.

Your use of those services may be subject to the third party’s terms. We are not responsible for third-party services we do not control.

9. No medical advice

Remindr helps you organize reminders and medication schedules. It does not provide medical advice, clinical decision support, or emergency services. Always consult a qualified healthcare professional for medical questions. In an emergency, contact local emergency services immediately.

Notification and alarm delivery depends on your device settings, network connectivity, and platform limitations. Missing a reminder or dose notification does not create a provider–patient relationship or duty of care beyond providing the Service as described in these Terms.

10. Intellectual property

The Service, including its software, design, trademarks, and documentation (excluding your content), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the mobile app for personal, non-commercial purposes in accordance with these Terms.

You may not copy, modify, distribute, sell, or lease any part of the Service except as permitted by law or with our written consent.

11. Availability and offline sync

We strive to keep the Service available but do not guarantee uninterrupted or error-free operation. Maintenance, updates, network outages, or third-party failures may cause downtime.

Reminders, patients, and medications support offline queue-based synchronization. Tasks are cached locally but sync behavior differs from other domains. Data shown on your device may temporarily differ from server state until sync completes.

Local notifications and alarms are scheduled on your device. We do not guarantee delivery timing or delivery at all.

12. Suspension and termination

We may suspend or terminate your access to the Service if we reasonably believe you violated these Terms, pose a security risk, or if required by law. Where practicable, we will provide notice.

You may stop using the Service at any time. You may delete your account from the app (see Section 13. Upon termination, your license to use the Service ends.

13. Deleting your account

You may delete your account from Profile → Details in the app. Deletion requires you to be signed in and sends an authenticated request to remove your account.

When you delete your account, we permanently delete all user-related data from our systems, including your profile, reminders, patients, medications, tasks, feedback, and push tokens.

Data cached locally on your device may remain until you uninstall the app or clear app data in your device settings.

14. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be accurate, reliable, complete, secure, or free of errors; that reminders or alarms will fire at the intended time; or that health-related information you store will meet any regulatory standard.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) EUR 100.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the fullest extent permitted by law.

16. Indemnification

You agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any rights of another person or entity.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date above and, where required by law, provide additional notice (for example, in the app or by email. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree, stop using the Service and delete your account.

18. Governing law and disputes

These Terms are governed by the laws of Republic of Türkiye, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye, unless mandatory consumer protection laws in your country require otherwise.

19. Contact

Questions about these Terms:

  • Email: remindrsupport@gmail.com
  • Address: Turkey